Take A Look Terms & Conditions

  • Please submit ONE link for review – either to a live page or a Google Doc where you can include more than one link or notes.
  • Please share Google Docs with Becky@BeckyLDuncan.com
  • Note the depth of your feedback is inversely proportionate to the amount of content you submit. For example, if you sign up for Take A Look, your feedback is capped at 15 minutes. Should you submit one email, you’ll get a deep (DEEP) dive on where and how you can make it stronger. If you submit an entire launch plan, you will very general feedback. It is best if you limit yourself to one piece (or set) of content per review: One sales page, one (short) email series, one set of (related) Facebook ads, a specific set of questions for your launch, etc. If you have more content that needs feedback, please consider signing up for Take An Extended look which provides the same level of examination but for 45 min.
  • If you send a video for review, please keep in mind the length of the video is included in your feedback time limit. So if you send me a 15 min video and sign up for 15 min of feedback, I probably won’t make it all the way through the video.
  • Feedback will be in the form of a screencast made available to you via Dropbox. It will be available to you for one week. It is your responsibility to download and save your feedback should you wish to do so. Occasionally, audio or other replies may be deemed most useful by me and will then be used. I may also link to an outside resource in an effort to best demonstrate my advice.
  • I will respond to your feedback request within 2 business days, Mon-Thurs, 8am-4pm Central (barring US National holidays and June 15th). I strive to answer much faster than this but do ask for the full 2 days in case of emergency.
  • You may be asked to provide further information in an effort to help me give you the best advice available. You will be expected to provide prompt, accurate, complete information. Should I require further information, you will be contacted via the email address supplied by PayPal. Please respond within one week with the required information or your payment will be returned to you with no further responsibility on my part to provide feedback. Should I require more information, I will request it within 2 business days of your original request. I will provide feedback within 2 business days of receiving your complete information.
  • When you register, you’ll be redirected to a Thank You page with a link to our Facebook Group. Please click it and request to join. That’s where you can get general tips and answers. 
  • Please submit your link to be reviewed in the space provided when you register. Links emailed to me separately from your purchase submission may result in delayed replies, links lost in spam, and a disappointed you. If you’ve absolutely messed up and need to email me your link, please do so at Becky@BeckyLDuncan.com and from the email address associated with your payment. Future me thanks you endlessly for this as it makes it 100x easier to match up your payment with your email/info.
  • Should I be sent material I am unable to access (locked Google Doc/broken link/etc), I will send an email to the address provided via PayPal within 2 business days. Should you fail to respond to said email within 10 business days, your submission and payment will be considered abandoned and further efforts to contact you will cease. Should you request a refund via email to Becky@BeckyLDuncan.com within 2 weeks of original submission, your payment will be refunded MINUS PAYPAL’S FEE (PayPal will not refund their processing fees in the case of refunds). Therefore any refunds required due to customer oversight will not include the PayPal fee. Should a refund be required due to my oversight, the payment will be returned in full.
  • I will provide open and honest feedback as well as the best advice available to help you. In addition to reviewing and potentially questioning, this may also include brainstorming, providing tools and other inputs, or seeking, collating and providing input from others.
  • I will provide my best recommendation for your business. Results are based on your application and effort and are thus not guaranteed. 
  • Depending on your content, you may be offered an instructional video, outline, template, or tool to further help you write your copy. These offers are not included in the cost of Take A Look and are non-refundable.
  • While there is no guaranteed time minimum/maximum on the length of my feedback, I reserve the right to end feedback after 15 minutes for Take A Look and 45 minutes for Take An Extended Look.
  • Speak up if something is not working for you. The quality of your success depends on the trust between us and the effort you put in.
  • Your company may arrange Take A Look on retainer. The cost is $275 for ten rounds of feedback to be used within 30 days. Should your company fail to make 10 requests within 30 days, the unused requests expire and cannot be used the next month. You’ll submit your requests via Becky@BeckyLDuncan.com and can expect a response within 2 business days. Purchasing your feedback on retainer saves you money and moves your request to the front of the line – so faster and cheaper feedback for you!
  • Should you choose to purchase private coaching time and need to change or cancel your appointment, at least 24 hours’ notice is required. Failure to provide 24 hours’ notice will result in the forfeiture of your time without a refund. Please note that time is for private coaching and real time feedback. Copywriting takes time and is not best done on demand. Therefore private coaching time will not be used for copy creation.
  • If an emergency arrises and I am unable to provide feedback within 48 hours or meet for your private coaching session, you will be contacted as soon as possible and further arrangements will be made. 
  • I reserve the right to alert all clients that I will be unavailable at any time. I will provide at least 3 days’ notice when possible.
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